Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
7.8/10
Very good
Rooms
7.4
Location
8.6
Service
9.0
Dining
7.4
Guest reviews
7.8/10
based on 5 reviews
7.0
7.0/10 based on 224 reviews
Barbara
United States,
May
2024
8.0/10
My stay at this hotel was quite pleasant overall. The room was just big enough for one person, making it a bit hard to move around with two big bags, but it was comfortable and equipped with a TV. The staff were helpful, kind, and welcoming. The hotel's location was very convenient, close to the station with easy access to restaurants and a nearby Family Mart. The dining experience was nice, catering to a variety of tastes, and the facilities were satisfactory.
Rooms
7.0
The room was just big enough and a bit challenging with two large bags, but the bed was comfortable and the TV was a plus.
Service
9.0
The staff were very friendly, helpful, and polite, making my stay enjoyable and hassle-free.
Location
9.0
The hotel's location was ideal, being very close to the station with easy access to restaurants and a Family Mart nearby.
Dining
8.0
The dining options were nice and varied, catering to different preferences and providing a good start to the day.
Facilities
7.0
The facilities were satisfactory, offering what was needed for a comfortable stay.
Robert
United States,
February
2024
7.6/10
My stay at this hotel was pleasant overall. The rooms were clean and comfortable, but a bit small for my liking. The service was top-notch with very helpful and respectful staff. The location was convenient, close to the station and with various dining options nearby. The dining experience was satisfactory, and the facilities were decent.
Rooms
7.0
The rooms were clean and comfortable but a bit small.
Service
9.0
The staff was very helpful and respectful.
Location
8.0
The hotel is conveniently located close to the station with plenty of dining options nearby.
Dining
7.0
The dining experience was nice during my stay.
Facilities
7.0
The facilities were decent.
Duane
United States,
September
2023
8.4/10
I had a pleasant stay at this hotel. The rooms were spacious and well-equipped, but a bit tight for movement with large baggage. The service was exceptionally friendly and helpful. The location was ideal for attending Club Citta events and exploring the nearby dining options. The dining experience was satisfying, offering a nice selection of classic dishes. Overall, a great value for the price paid.
Rooms
8.0
The room at the basement floor was large and spacious, equipped with a TV and a comfortable bed.
Service
9.0
The staff were very friendly, helpful, and made me feel welcomed throughout my stay.
Location
9.0
The hotel's proximity to Club Citta events and the train station, along with nearby dining options, made it a convenient choice for my trip.
Dining
8.0
The dining experience was nice, offering comprehensive and delicious options before starting a busy day.
Facilities
8.0
The facilities met my needs, providing a good overall experience during my stay.
Alice
United States,
June
2023
7.6/10
The hotel is conveniently located near the JR Kawasaki station, making it easy to reach Tokyo and Yokohama quickly. The rooms are cozy with a TV and a comfortable bed, though they can be a bit tight with large baggage. The staff is incredibly helpful and welcoming, providing a pleasant stay. The dining offers a nice selection before heading out for the day. Overall, a great value for a stay in Kawasaki.
Rooms
7.0
The rooms were just big enough for one person but had a comfortable bed and a TV.
Service
9.0
The staff are helpful, kind, and very respectful, ensuring a welcoming stay.
Location
8.0
The hotel is very close to the JR Kawasaki station, with easy access to Tokyo and Yokohama. There are also convenient amenities like a Family Mart nearby and recommended local eateries.
Dining
7.0
The dining options were nice for a quick meal before starting the day.
Facilities
7.0
The hotel offers basic facilities suitable for a comfortable stay.
Jordan
United States,
June
2023
8.0/10
My stay at the hotel was quite pleasant overall. The room, though not spacious and a bit challenging to move around with big luggage, had all the basics like a TV and a cozy bed. The service was top-notch, with the staff being incredibly helpful and respectful. The location was great, close to the station and surrounded by dining options, making it convenient for exploring Tokyo and Yokohama. The dining experience was nice, offering a satisfying meal before heading out. While the facilities were good, there were a few areas for improvement.
Rooms
8.0
The room was large and spacious with a TV and a comfortable bed.
Service
9.0
The staff were very friendly, helpful, and polite.
Location
9.0
The hotel's proximity to the station and various dining choices made it a convenient spot for city exploration.
Dining
7.0
The dining experience was nice, offering a satisfying meal before rushing to work.
Facilities
7.0
The facilities were decent but could use some enhancements.
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